Last updated: March 2026

Property360 is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following categories of personal information:

• Account information: name, title, email address, company name, operating state, and account type.
• Property management data: landlord, tenant, lease, and financial records you enter into the platform.
• Usage data: IP address, browser type, pages visited, and actions performed within the Service.
• Communications: messages and feedback you send to us through the Service.

2. How We Collect Information

We collect information:

• Directly from you when you register, enter data, or contact us.
• Automatically through cookies and server logs as you use the Service.
• From third parties where you have authorised them to share information with us.

3. How We Use Your Information

We use your personal information to:

• Provide, operate, and maintain the Service.
• Process your registration and manage your account.
• Send transactional emails such as invoices, rent receipts, and system notifications.
• Respond to your enquiries and provide customer support.
• Improve the functionality and security of the Service.
• Comply with legal and regulatory obligations.

We will not use your information for direct marketing without your explicit consent.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information to:

• Service providers: trusted third-party vendors who assist us in operating the Service (e.g., hosting, email delivery), bound by confidentiality obligations.
• Legal authorities: where required by law, court order, or government regulation.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

5. Data Storage & Security

Your data is stored on secure servers located in Australia. We implement industry-standard technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction, including encryption in transit (HTTPS) and at rest.

While we take reasonable precautions, no method of electronic transmission or storage is 100% secure. You are responsible for keeping your account credentials confidential.

6. Retention of Data

We retain your personal information for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data in accordance with section 8 below.

7. Cookies

The Service uses session cookies and similar technologies to maintain your login state and improve your experience. You can control cookie settings through your browser; however, disabling cookies may limit certain functionality of the Service.

8. Your Rights & Access

Under the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal retention requirements.
• Complain about a privacy breach to us or to the Office of the Australian Information Commissioner (OAIC).

To exercise any of these rights, please contact us through the help section of the Service.

9. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us through your account dashboard or the help section of the Service.

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