Frequently Asked Questions

Quick answers to common questions. Can't find what you're looking for? Get in touch.

What is Property360?

Property360 is cloud-based trust accounting and property management software designed for Australian real estate agents and property managers. It automates rent collection, monthly bank reconciliation, lease management, maintenance tracking and owner reporting — all accessible from any device, anywhere.

How much does Property360 cost?

Five plans, all with free support and free data migration:

  • Landlord — $25/month, up to 8 properties (for individual private owners)
  • Standard — $50/month, up to 50 properties
  • Premium — $75/month, up to 100 properties
  • Professional — $100/month, up to 150 properties
  • Ultimate — $200/month, unlimited properties

The first two months are free on every plan.

Does Property360 offer a free trial?

Yes — the first two months are free, no credit card required and no forms to fill out. Just sign up and start using it.

Is my data — and my clients' data — secure in the Cloud?

Yes. Property360 uses 128-bit SSL encryption for all data transmission. We commit to protecting customer information and we never disclose your data to third parties.

There's an error when I try to open the Zip file. What do I need?

You need compression software to open Property360's compressed files. Download options:

How do I copy an existing property and duplicate it?

Under Add / Edit Property, click Copy on the property you wish to clone. Remember to assign a different Reference number and change the Unit Number on the copy.

My ABA file didn't generate when I used "Generate PDF Reports and ABA File" — why?

This usually means your Trust Account Details haven't been set. Go to Settings → Banking → Trust Account Details and enter or update your details. Try generating again afterwards.

How do I use the ABA file to set up multiple transfers?

Three steps:

  1. Select Multiple transfers & BPAY
  2. Click the More dropdown for Transfer groups & import files
  3. Select and import the ABA file Property360 generated

Bank-specific instructions are available for CBA, Westpac, ANZ and NAB inside the app.

I don't have an ADLForms subscription — can I still use Property360?

Yes, certainly. ADLForms is an optional integration that may save you time on legal forms, but Property360 works perfectly without it. Learn more about the integration.

Can I access Property360 from overseas? Is it blocked in China?

You can access Property360 anywhere in the world. We've tested access from inside China and confirmed it works without restrictions.

Is Property360 Australian-based?

Yes. Property360 is an Australian local business based in Brisbane, Queensland. We've been operating for 9+ years and serve clients across Australia.

Still have questions?

Email us — we usually reply same-day during business hours.

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